We adhere to the policies of each original manufacturer (their individual policies are available).  Their warranty will supersede this one when in conflict.  In most cases our products are warranted for a period of one year from the date of shipment to be free from defects in material and workmanship under correct use, normal operating conditions, and proper application.  Normal obligation under the warranty shall be limited to the repair of exchange at our and / or the manufacturers option.  FOB the manufacturer or our place of business if the product or part proves to be defective as provided herein.  We reserve the right to inspect the product at the Buyer's location or require it to be returned freight prepaid to our specified location for inspection.  The warranty does not extend to goods damaged, or subject to accident, abuse or misuse after shipment from the original manufacturer, nor to goods altered or repaired by anyone other than a authorized representative.

The buyer or user shall not alter, modify, or use a product for anything other than its intended function.  We or the manufacturers we represent shall not in any way be responsible for the consequences of any such alteration, modification or misuse.

We make not express warranties other than those which are specifically described herein and by our manufacturers. 

This warranty is expressly in lieu of all other warranties, express or implied.  There are no implied warranties or merchantability or fitness for a particular purpose.  This warranty states our and our manufacturers entire and exclusive liability, and buyers exclusive remedy for any claim for damages in connection with the sale or furnishings of our products, their design, suitability for use, installation or operation or for any claimed defects therein.  We or our manufacturers will in no event be liable for incidental of consequential damages whatsoever, not for any sum in excess of the price for the goods for which liability is claimed.

Return Authorization is required prior to returning a product.

Returns:

We and our manufacturers ship only first-quality merchandise after thorough inspection in strict compliance with customer orders.  Returned items must have a written statement describing the reason for return.  All returns must have prior written factory approval.  Returns  made otherwise may not be accepted at the receiving point and may result in customer liability for carrier storage charges and damages.   Authorized returned merchandise will be subject to a 25% restocking charge  (based on list price) plus applicable freight charges.  The buyers return authorization will contain instructions regarding disposition and shipping address to be used for the returned merchandise.

Consumable items that have been opened can not be returned

Payment Terms:

Terms are net 20 days with approved credit, unless reviewed prior to ordering.  MasterCard, Visa, Wire Transfers are accepted or payments thru PayPal.  Quoted freight rates or delivered prices are for the continental United States only. 

Shipments will be invoiced at prices in effect on the date of invoice, and any unpaid balance shall be subject to a late charge of 1.5 percent per month thereafter.  Minimum order policy is normally $75.00, replacement parts $30.00.  Some product lines will be different.

Freight:

Shipments are made FOB origin unless otherwise quoted.  Merchandise is shipped either FOB origin Freight collect, FOB origin freight prepaid and added to the customer invoice.

Freight Claims:

It is the receiving party's responsibility to make the proper notations on freight bills at the time of receipt of a "short shipments" or damaged merchandise.  It is also the receiving party's responsibility to initiate all claims with the delivering carriers, and follow up on such claims until a satisfactory settlement is made with the said carrier.

We or our suppliers are not responsible for short shipments due to loss by the carrier and / or damage in transit.

Privacy Policy Statement

This is the web site is operated by Best Pak Company
Our postal address is
P.O. Box 527
Worthington,Ohio 43085

We can be reached via e-mail at info@bestpakcompany.com
or you can reach us by telephone at 614-885-7527

For each visitor to our Web page, our Web server automatically recognizes no information regarding the domain or e-mail address.

We collect the e-mail addresses of those who communicate with us via e-mail, no information on consumers who browse our Web page.

The information we collect is used to notify consumers about products, product updates, changes to an order or shipment, and  to our Web site, Information used by us to contact consumers for marketing purposes, is not shared with other organizations for commercial purposes.

With respect to cookies: We do not set any cookies.

If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the above address, calling us at the above telephone number, writing to us at the above address, visiting us at .

If you supply us with your postal address on-line you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by sending us e-mail at the above address, calling us at the above telephone number, writing to us at the above address, visiting us at .

Please provide us with your exact name and address. We will be sure your name is removed from the list we share with other organizations

Persons who supply us with their telephone numbers on-line may receive telephone contact from us with information regarding new products and services or upcoming events. If you do not wish to receive such telephone calls, please let us know by sending us e-mail at the above address, calling us at the above telephone number, writing to us at the above address, visiting us at .

Please provide us with your name and phone number. We will be sure your name is removed from the list we share with other organizations

With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically.

Customers may prevent their information from being used for purposes other than those for which it was originally collected by sending us e-mail at the above address, calling us at the above telephone number, writing us at the above address, visiting us at or .

Upon request we provide site visitors with access to all information [including proprietary information] that we maintain about them.

Consumers can access this information by writing to us at the above address.

Consumers can have this information corrected by writing to us at the above address.

With respect to security: We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number, The DMA's Committee on Ethical Business Practices at mgoldberger@the-dma.org, state or local chapters of the Better Business Bureau, state or local consumer protection office, The Federal Trade Commission by phone at 202.FTC-HELP (202.382.4357) or electronically at http://www.ftc.gov/ftc/complaint.htm